Ivan G. Seidenberg School Of Computer Science & Information Systems

  BS in Professional Technology Studies
  Telecommunications Concentration

 
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MCA221 Professional Communication

Credits : 4

Description
The Professional Communications course allows students to gain a thorough understanding of theories related to communication in the workplace and through this understanding, to improve communication skills in the workplace.  The course focuses on theories of communication, the influence of new technologies in the work place and incorporates practical exercises to build effective communication. 

Goals and Objectives

As a result of completing this course students will be able to:

  • Effectively communicate in an online environment
  • Understand communication theories related to the workplace
  • Participate in an online group
  • Evaluate online sources
  • Demonstrate critical thinking and writing skills

Prerequisites
  • AIT107 - Computer Applications


    Course Materials

    Course Topics
    WEEK TOPIC ASSESSMENTS
    1  Chapter 1: Communicating at Work  Weekly Homework Assignment and Quiz 
    2  Chapter 2: Communication, Culture and Work  Weekly Homework Assignment and Quiz 
    3  Chapter 3: Listening  Weekly Homework Assignment and Quiz 
    4  Chapter 4:Verbal and Non-Verbal Messages  Weekly Homework Assignment and Quiz 
    5  Chapter 5: Interpersonal Skills  Weekly Homework Assignment and Quiz 
    6  Chapter 6: Principles of Interviewing  Quiz
    Proctored Midterm Exam 
    7  Chapter 7: Types of Interviews  Weekly Homework Assignment and Quiz 
    8  Chapter 8: Working in Teams  Weekly Homework Assignment and Quiz 
    9  Chapter 9: Effective Meetings  Weekly Homework Assignment and Quiz 
    10  Chapters 10 and 11: Developing and Organizing the Presentation/ Verbal and Visual Support in Presentations  Weekly Homework Assignment and Quiz 
    11  Chapters 12 and 13: Delivering the Presentation/Informative, Group and Special Occasion Presentations  Weekly Homework Assignment
    Paper due and Quiz 
    12  Chapter 14: Persuasive Presentations  Weekly Homework Assignment
    Quiz
    Proctored Final Exam 

    Proctor Information

    Please note that this course requires a proctor. You can read more about the proctoring program and steps needed to obtain an approved proctor by clicking on this link:  Proctoring Program.

     

    There will be a maximum of two proctored examinations for this course. Specific details will be provided once classes begin under the COURSE INFORMATION section of Blackboard.