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Credits: 4


This course will provide students with the foundation on which to build and improve communication skills for the technical workplace, concentrating on techniques that will help them write quickly and efficiently. Students will create business and technical correspondence, technical reports, user manuals, and technical instructions. Students will have an opportunity to write collaboratively in an online environment.

Goals and Objectives

·         To learn basic business and technical communication skills.

·         To select appropriate writing style, tone, language, structure, and document format.

·         To create business letters and memos for the telecommunications and electronics industries.

·         To create and send email messages using proper "Netiquette."

·         To write informal and semi-formal technical reports. 

·         To write formal technical definitions.

·         To write technical instructions and manuals.

·         To use document design techniques and graphics, tables, and charts to illustrate, explain, and summarize data.

·         To write collaboratively.

  • ENG120   Critical Writing

    Seidenberg School of Computer Science and Information Systems
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