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Program FAQ
- How can I find out more
about Pace University?
- How does online learning
work?
- Is online learning for
me?
- What does it take to
participate successfully?
- Who can participate in
the Pace University/NACTEL program?
- Are credits earned via
online learning transferable?
- Is this a "high
quality" degree program?
- What is the Pace
University/NACTEL accreditation?
- Do I ever have to go to
Pace's campus?
- Will I have access to
library services?
- Will there be after
hours support?
- How do I get started?
- Who is NACTEL?
- How do I become a
NACTEL associate?
- What is the cost of a
course?
- How do I pay for
classes?
- What does tuition
include?
- Does Pace offer
financial aid?
- How do I find out about
tuition assistance?
- Why do I have to
provide my high school transcripts in addition to my college transcripts?
- What is a certificate?
- I have other questions
that are not answered here. How can I get the answers?
1. How can I
find out more about Pace University?
Pace University, a fully accredited private university
located in New York State, is a leader in providing education and training for corporate
clients as well as in the development of online learning programs such as the Associates degree and certificates offered as a part of
this program.
2. How does
online learning work?
In many ways, taking one of Pace's online courses is no
different than taking a traditional college class. Online courses have the same
objectives, tuition and academic credit as their on-campus counterparts. You'll still have
an instructor, textbooks, classmates, homework assignments and exams, and all the same
regulations and policies apply regarding academic standing, grading and tuition
cancellation. The difference is that there are no structured classroom meetings or
lectures. Pace uses a variety of different media to deliver and teach classes. You'll
access the school's courseware - CourseInfo - via the Internet and will also use
textbooks, streaming media, discussion boards and email.
3. Is online
learning for me?
There are definitely a few things to consider before signing on to an online degree
program including your computer proficiency and learning style.
Try our online self-assessment "Is Online Learning for Me?" to get a better sense of how
well you'll work in an online learning environment.
4. What does
it take to participate successfully?
Besides making sure you have the right technical skills, hardware and software, you should
also consider your learning style, your level of comfort communicating via discussion
boards and email as well as your ability to find a proctor
easily. You might also try taking our online self-assessment "Is Online Learning for
Me?" to learn a little more about what you might need to be successful. In
addition to this, you should have strong math skills because most of the core classes have
a strong foundation in math.
5. Who
can participate in the Pace University/NACTEL program?
The program was designed for people who want to be Network Technicians,
and the core courses are based in math and physics. You can apply and start taking classes right away. Or, if you are comfortable with your
math skills and want to start the program with a higher level math course, you might consider taking our Math Skills Readiness Assessment
before you register for the first time.
6. Are
credits earned via online learning transferable?
All credits earned will transfer into a four-year Bachelor degree program depending on the
transfer policies of the individual institution.
7. Is this a
"high quality" degree program?
Absolutely. Pace University is an accredited University, and these courses are taught by
university faculty. At the completion of the program, you will possess the ability to
analyze and solve complex technical problems as well as document and communicate technical
information in addition to hands-on experience with telecommunications technology.
8. What
is the Pace University/NACTEL accreditation?
Pace University is chartered by the Regents of the State of New York and accredited by the
Middle States Association of Colleges and Secondary Schools.
9. Do I
ever have to go to Pace's campus?
No. These courses are taught completely online and, as long as you have access to a
computer, you can do your work at any time. However, many courses require that you have a proctor supervise certain exams and assignments which may
require that you take a test at a location other than your home or work place. Although
you are not required to come to campus, you are certainly welcome to if you like.
10. Will I
have access to library services?
Yes. When you register, you will be able to request access through the Student Services
section of our Web site.
11. Will
there be after hours support?
We don't have 24/7 support right now, but you can send an email via Contact Us at any time
and someone will get back to you as soon as they get your message.
12. How do I
get started?
The first thing you need to do is apply. Check out Before
You Apply first, and then complete the online application.
13. Who
is NACTEL?
NACTEL is the National Coalition for Telecommunications Education and Learning. It is
supported by a variety of telecommunications companies as well as the Communications
Workers of American and the International Brotherhood of Electrical Workers. To learn
more, visit About NACTEL.
14. How do I
become a NACTEL associate?
To learn more about becoming a NACTEL Associate, please contact membership@nactel.cael.org.
15. What is
the cost of a course?
The cost of each course depends on the number of credits being offered. For more
information, please see Tuition & Fees. Please note
that NACTEL partners do offer some Tuition Assistance, so be sure to complete the Tuition Request Form for a detailed breakdown of costs
and Tuition Assistance contacts.
16. How do I
pay for classes?
How you pay for classes will depend on the Tuition Assistance policies of your company. If
you are paying directly, and getting reimbursed, you should make checks payable to Pace
University and send them to:
Pace University
Office of Student Accounts and Registrar Services
NACTEL Program
861 Bedford Road
Pleasantville, NY 10570
Please note in the memo section of
the check the semester for which you are paying and "NACTEL." To ensure that
payment is received, it is recommended that you consider sending checks by registered mail
or via a carrier that offers tracking like Federal Express or UPS.
You can also pay by credit card. Simply send a fax to:
Office of the BURSAR
Attn: Brenda Smith
914-773-3862
Payment must be for the full amount. Indicate that the payment is for the NACTEL
Program, and include your name as it appears on your credit card, your Social Security
Number, the semester for which the payment is, the amount of the payment, the credit card
number, the expiration date, and your signature. If you are using a company voucher or
letter of credit, you may mail it to:
Pace University
School of Computer Science and Information Systems
1 Martine Avenue, Suite 504
White Plains, NY 10606
Or, fax it to:
Lisa Slingerland
Fax: 914-422-4530
Secondary Fax:914-989-8635
Some companies are now issuing vouchers by email. In this case, you mail forward emails to
NACTEL Billing.
If you need more information on the
Tuition Assistance policies of your company, please complete the Tuition Information Request Form to receive
a detailed breakdown of tuition costs and contact information for Tuition Assistance
within your company.
17. What
does tuition include?
Tuition refers specifically to the cost of the course. It does not include textbooks, and
there are additional fees including an application fee, general institution fee and
laboratory fees that may or may not be covered by your company. Be sure to review you
company's Tuition Assistance program in addition to all the
fees associated with the program.
18. Does
Pace offer financial aid?
The Pace University/NACTEL program is eligible for financial aid, but to apply you must
first be matriculated. This means all your transcripts have been received, you've
completed a minimum of 8 credits with Pace including English I and Technical Math, or
their equivalents, and the internal matriculation process has been completed. Learn more about what you can do prior to matriculation, as well as about the financial
aid process once you are.
19. How
do I find out about tuition assistance?
Visit the tuition pages of our Web site, and select the NACTEL partner company for which you work. If you don't work for one of these
companies, try contacting your Human Resources department
20. Why do I
have to provide my high school transcripts in addition to my college transcripts?
High school transcripts are required by the New York State Education Department regardless
of whether or not you went to college.
21. What is
a certificate?
In New York State, a post secondary student can receive an "official"
certificate upon completion of a prescribed group of courses. A certificate is not
certification. Just like a degree, a certificate is registered with New York State and
offers adults students who may not be interested in a full degree program an opportunity
to acquire specific knowledge in a major area.
22. I have other
questions that are not answered here. How can I get the answers?
You can use the Search box in the upper
right hand corner to search for a particular word or topic. Or, you can visit the Contact Us page, and select a topic or question and your email
will be directed to the appropriate person. Finally, you can access any one of our other
FAQs to answer questions about Admission, Registration, or Student
issues.
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